How We Handle Your Money

Plain answers, so you always know where your payment is going.

Renting involves large payments, and fraudsters know it. Here is exactly how money moves with Mohle Realty Ltd, and what we will never ask you to do.

Where you pay

Only to the company account. Every payment request we send (an offer, an invoice or a proforma) names the account to pay. The account is in the company's name: Mohle Realty Ltd. at Opay. The full account number is on your invoice or offer.
Check the account name before you send. If the name on your bank's confirmation screen is not the company's name, stop and contact us.
Your rent and deposits go into your wallet. When we receive a payment we credit your Mohle wallet and message you the amount, your new balance and a reference number.

What we will never do

Ask you to pay into a personal account, a staff member's account, or a different company's account.
Ask for your PIN, OTP, card details or password. We do not need them, ever.
Ask for payment in cash on the street, gift cards or crypto, or ask you to pay "quickly to secure the flat" without an invoice from us.
Charge you to view a property or to prepare your tenancy agreement (see our fair-housing promise).

Proof that we received your money

Every payment is recorded against your account and gets a numbered receipt (for example INV-2026-000123) in My Documents.
Every notice and offer carries a reference number (for example NR-000456) that our team can look up instantly.
If you ever paid and cannot see a receipt or a wallet message, tell us with your bank's transfer confirmation, and we will trace it.

Getting your money back

Refundable deposits are refunded as set out in your agreement. For short stays, refunds go back to the same bank account that paid, which is why we ask which account you will pay from. This protects you against anyone else claiming your refund.
Property owners are paid to the bank account on their profile. You get a confirmation with the amount and a reference each time a payout is made.

Not sure? Check before you pay

If a message, call or invoice seems different from what is on this page, do not pay yet. Contact us on the numbers in the footer of this site, on WhatsApp, or at hello@mohle.ng, and we will confirm it. Reporting something suspicious helps protect other renters too.